Ratchet Depot Warranty
The Ratchet Depot, Inc. will agree to repair or replace any goods which have been determined to be defective in material and/or workmanship. The warranty is valid for ninety (90) days from the date of the original invoice, provided that written or verbal notice has been given immediately upon the discovery of the said defect and the defective goods are promptly returned. This warranty shall not apply to any goods which have been subjected to misuse, neglect, or any product that has been used improperly. The Ratchet Depot’s only obligation shall be to repair, replace, or refund the original purchase price of any goods which have been proven to be defective. The Ratchet Depot will not be held liable for any other damages, delays or accidents directly or indirectly resulting from the sale or use of a defective product. They will make no allowance for repairs or any alterations without written consent. The Ratchet Depot has made no warranties to claim that any of the goods or products purchased from us are merchantable or fit any particular purpose, we offer no other warranties, expressed or implied, which extend beyond the description set forth herein.
RATED CAPACITY: The minimum load a component or product will withstand before failure.
WORKING LOAD LIMIT (W.L.L.): The maximum load a component or product should be subjected to during use. Most regulations suggest that for safety purposes, the “Working Load Limit” should not exceed one third (?) of the component’s “Rated Capacity”.
How to get service
If a defect in workmanship or materials causes your Ratchet Depot product to fail within the warranty period, please contact us at 1-800-358-4751 or email us at truckspring@truckspring.com for a return goods number.